Your Energy Team

💼 What I Do
As Business Manager, I oversee sales and operations, ensuring our business thrives while delivering value to a wide range of customers – from small energy consumers to large industrial and commercial clients. I work closely with our sales, support, and technical teams to provide a seamless service and tailored energy strategies.

⚡ A Proud Moment
One of my key achievements at Lumina has been the launch of Lumina Flex – a dynamic basket proposition for gas and electricity consumers. This innovative product allows businesses to benefit from our in-house procurement strategy, reducing the risks associated with fixed contracts in an ever-changing energy market.

⛳ Fun Fact About Me
Outside of work, you’ll find me on the golf course! I’m the Secretary of the Golf Society in the South East, organising golf days and year-long competitions.

💼 What I Do
I’ve been part of the Commercial Services Group since 2014, initially working in finance before joining Lumina Energy in 2016. My role involves handling key sales processes, supplier information, and administrative support, ensuring that our team can focus on delivering the best service to our customers.

🎉 A Proud Moment
My greatest joy is my wonderful daughter, who has given me the most amazing grandchildren and great-grandchildren. Family means everything to me, and I couldn’t be prouder of them all!

✈️ Fun Fact About Me
I have a passion for travel and love exploring as much of the world as possible. When I’m not planning my next adventure, I enjoy spending time with my adorable great-grandchildren – and, of course, my two mischievous cats!

💼 What I Do
I’m responsible for making sure our systems work effectively, from the CRM platform we use daily to the internal tools that help us deliver exceptional service. I also manage data reporting for various stakeholders, covering areas such as customer tender analysis, management pipeline reporting, finance positions, and marketing insights.

🏢 Who I Work With
Although I don’t often speak to customers directly, my work supports businesses with large-consuming meters, multi-site portfolios, and environmentally conscious initiatives – helping them make informed energy decisions through tenders and Carbon Reduction Plans.

🎉 A Proud Moment
I developed a Carbon Reduction Plan template, enabling us to create professional, customer-specific reports using government carbon emission factors. Knowing that my work helps businesses reduce their carbon footprint while saving money is something I’m truly proud of!

🐱 Fun Fact About Me
My girlfriend and I brought our cat, Nene, to the UK all the way from Chile! He’s now visited three countries across two continents – a well-travelled feline!

💼 What I Do
Since joining Lumina in January 2023, I’ve been supporting the accounting team with revenue collection and payment allocations, ensuring accuracy and integrity in our financial reporting. With experience in transactional finance at both national and global organisations, I bring a detail-oriented approach to managing financial operations.

🎉 A Proud Moment
Being part of the Kent business community is something I take great pride in. Having lived most of my life in Maidstone, Kent, I enjoy contributing my expertise to a company that supports businesses across the region.

♟️ Fun Fact About Me!
Outside of work, I have a passion for chess, football, and literature, whether it’s strategising on the chessboard, watching a match, or getting lost in a great book!

💼 What I Do
As Sales Manager, I manage a team of nine sales professionals, guiding them to deliver the best solutions for our clients. Alongside leading the team, I also focus on building and maintaining strong relationships with our extensive panel of energy suppliers, ensuring businesses have access to the best options available.

🤝 A Proud Moment
One of my standout moments was recently having the opportunity to run a class at my son’s school, helping Year 8 students develop their skills for the Sales Pitch Challenge – passing on knowledge to the next generation!

⚽ Fun Fact About Me!
I manage my daughter’s football team in the South East Ladies League. We’ve only won one game this season, but it’s been an amazing experience to be part of the journey!

💼 What I do as an Account Manager
I work closely with a diverse portfolio of clients, maintaining strong relationships and ensuring they receive the best energy solutions tailored to their needs. From managing large corporate clients to helping multi-site businesses streamline their contracts, my role is all about providing expert advice and additional services that add real value.

🏢 Who I Work With
I support large SMEs, corporate clients, and multi-site businesses, helping them navigate their energy contracts and strategies with confidence.

🎉 A Proud Moment
I’ve worked with Lumina for 10 years (11 this August). It’s been an incredible journey, and I take great pride in supporting businesses with honest and transparent advice.

🧱 Fun Fact About Me
When I’m not helping businesses with their energy needs, you’ll find me collecting and building LEGO! I even have a dedicated Instagram page with over 250 followers to share my creations.

💼 What I Do
Since joining Lumina in 2014, I have specialised in energy procurement for the education sector and corporate businesses. My role involves helping schools and businesses secure competitive energy contracts, manage their usage efficiently, and navigate the complexities of the energy market.

🏢 Who I Work With
I work closely with a variety of clients, from schools and academies to large corporate businesses, ensuring they get the best energy solutions for their needs.

🎉 A Proud Moment
With nearly a decade at Lumina, I take great pride in building long-lasting relationships with my clients and helping them make informed energy decisions that drive real cost savings.

🤿 Fun Fact About Me!
Outside of work, I love travelling and exploring new countries. I’m also a Certified PADI scuba diver, always looking for my next underwater adventure!

💼 What I Do as Account Manager
I assist businesses with their energy procurement strategies, energy management, and sustainability. My role involves designing and delivering energy solutions tailored to my clients’ unique needs, whether that’s reducing consumption, implementing solar or LED solutions, or ensuring they procure energy at the right time to maximise savings.

🏢 Who I Work With
I work with a wide range of businesses and charities, from large SMEs to industrial and commercial clients (I&C). My portfolio includes private schools, multi-site car dealerships, and assisted living charities, each with their own unique energy challenges.

🎉 A Proud Moment
I’ve been part of Lumina Energy for 7 years now, and one of my biggest achievements is helping clients not only secure the best energy deals but also reduce their consumption through smarter, more sustainable solutions. Knowing that I’ve helped businesses cut costs and operate more efficiently is incredibly rewarding.

🏎️ Fun Fact About Me!
I’m a huge F1 fan, always cheering on Lando Norris and George Russell – I never miss a race!

💼 What I Do
I joined Lumina in May 2023, bringing with me seven years of experience in the energy industry. My role is all about managing client accounts from start to finish, ensuring businesses get the best possible energy solutions to meet their needs. I take pride in offering a personalised service, some of my first clients from 2016 are still working with me today!

🏢 Who I Work With
Over the years, I’ve worked with businesses of all sizes, from SMEs to large corporate energy users. Every business is different, and I enjoy helping my clients navigate the complexities of the energy market with tailored advice and ongoing support.

🎉 A Proud Moment
Building long-term relationships with my clients is what makes my job so rewarding. Being able to support businesses year after year and adapt to their evolving energy needs is something I take great pride in.

🎯 Fun Fact About Me!
When I’m not helping businesses with their energy needs, you’ll probably find me playing darts or pool. I also have three children who keep me on my toes and when I get a spare moment, I’m cheering on Newcastle United!

💼 What I Do
As an Account Manager, my role is all about looking after businesses’ energy needs, ensuring they get the best support, advice, and cost-saving opportunities. I don’t just find the best prices – I actively look for extra ways to help businesses reduce their energy costs and improve efficiency.

🏢 Who I Work With
I work closely with care homes and football clubs, helping them navigate their energy contracts while keeping their operational costs down.

🎉 A Proud Moment
A customer once came to me with an invoice stating they owed £7,000. After some back and forth and a formal complaint to the supplier, I successfully got them a £3,000 refund instead – a big win for the customer and a great example of why transparency and persistence matter!

🧤 Fun Fact About Me
Outside of work, I’m a goalkeeper for a local Saturday side – diving for saves on the pitch!

💼 What I Do
I’ve been part of Lumina Energy for 9 years, and I’m still loving every minute! As a Senior Energy Consultant, I work with a wide variety of businesses, helping them navigate their energy contracts and find the best solutions for their needs.

🏢 Who I Work With
My customers range from karting circuits and water suppliers to large manufacturing companies, schools, pubs, and many other businesses. No two days are ever the same, and that’s what makes the job so rewarding!

🎉 Proud Moments
On a personal level, my proudest moments include getting married, having three children, welcoming four grandchildren, and walking my daughter-in-law down the aisle to give her away to my son – a truly special moment.

⚽ Fun Fact About Me
I’m a big Liverpool fan, love watching Formula 1, and enjoy playing snooker whenever I get the chance!

💼 What I Do as an Energy Consultant
I’m out in the field every day, visiting businesses and providing expert advice on energy, water, and waste. My role is all about helping businesses navigate their utility contracts with confidence, ensuring they get the best solutions tailored to their needs.

🏢 Who I Work With
From local corner shops to hotels and large factories, I support businesses of all sizes, helping them reduce costs and make informed energy decisions.

🎉 A Proud Moment
There’s nothing better than receiving positive feedback from a happy customer! Whenever myself or a team member gets a review on Feefo, it’s a reminder of the real impact we make by offering honest, valuable support.

🎻 Fun Fact About Me!
I once played the violin with my school orchestra for Princess Anne – a truly unforgettable experience!

💼 What I Do
I’m approaching my one-year anniversary with the Lumina team after spending over 10 years in sales. In that time, I’ve really enjoyed supporting a variety of businesses with their energy, water, and waste management, ensuring they get the best possible solutions for their needs.

🏢 Who I Work With
As a huge football fan, I’m particularly passionate about helping non-league football clubs manage their utilities. In fact, I’ve even arranged contracts for the club I follow home and away – Welling United!

🎉 A Proud Moment
Helping businesses save money and take the stress out of their utilities is what I enjoy most. Within my first month at Lumina, I was able to exceed expectations, securing the best energy solutions for my customers while making the process seamless for them.

🎤 Fun Fact About Me
A word of warning – never take me to karaoke! Once I get hold of a mic, you won’t get me off it! I also can’t resist singing along to my favourite 80s tunes in the car.

💼 What I Do
As an Energy Consultant, I help businesses navigate their utility needs by providing expert advice and tailored energy solutions. This is my first role in sales and energy, and I’m enjoying every step of the learning process!

🏢 Who I Work With
Right now, I enjoy speaking to businesses across different industries, learning about their energy challenges and finding the best ways to help. No two days – or customers – are the same, and that’s what makes this role so exciting!

🎉 A Proud Moment
Getting my first sale within two months of starting at Lumina was a huge achievement and a moment I’ll never forget!

✈️ Fun Fact About Me
I love travelling to new places and spending quality time with family and friends – whether it’s a weekend getaway or discovering somewhere completely new!